13 Ways To Fix Play Store App Download Issues

If you’ve just bought a brand-new Android phone and are eager to try out all of the cool features it has to offer. But all of your excitement is dashed when you discover that you are unable to install apps from the Play Store App. But there’s no need to be concerned. This post will show you several solutions to the app downloading problem on your Android phone.


  • Make sure you’ve signed in to your Google account because you can’t install apps from the Play Store App without it.
  •  The steps may vary depending on the phone brand you are using.

1. Check Your Internet Connection

Although it should go without saying, please double-check your internet connection. You may believe you are connected while,  in fact, you are having sluggish bandwidth speed. As a result, the Pending status will appear on the app’s website indefinitely.

13 Ways To Fix Play Store App Download Issues

To test the speed of your internet connection, go to SpeedTest.net. If the result does not match your data plan, you may have a problem with your internet connection. You can experiment with toggling between Wi-Fi and cellular networks.

2. Check the Play Store Server

Another common reason you can’t install apps on your Android phone could be a server issue on Google’s end. This isn’t the first time it has happened, so maybe you can visit the Google Play Status Dashboard to check the server status.

If there isn’t a server outage, you can check out the next troubleshooting.

3. Force Close and Clear Data

When any app behaves abnormally, one of our go-to solutions is force closing and clearing the cache & data of the app. Perhaps you can also do the same for the Play Store. This will help you clean out all the misconfigured settings and background processes. Here’s how:

1. Navigate Android Settings > Apps > Google Play Store.

13 Ways To Fix Play Store App Download Issues

2. Next, tap the Force stop button and hit OK to confirm.

3. Now to clear the Play Store cache and data, go to the Storage section.

4. Then, tap on the Clear data button and hit Delete.

That’s it. This should probably get your Play Store working and you should now be able to install apps on your Android Phone.

4. Restart Your Phone

If you’re still unable to download apps from the Play Store after clearing the cache, try rebooting your phone. This will disable any background apps or processes that may be interfering with Play Store services. If that doesn’t work, you can continue on to the next option.

5. Turn Off Private DNS

If you have set custom DNS on your Android phone, then it’s time for you to turn it off because it might conflict with the Play Store’s communication protocols, leading to download issues. A Reddit user successfully resolved this issue by following the same steps. Maybe you can give it a try too.

How to turn off the Private DNS:

1. Go to Settings > Connections > More Connection Settings.

2. Next, tap on the Private DNS setting, then select the Automatic option, and hit Save.

6. Remove and Re-Add Your Google Account

You already know that installing apps, games, or books from the Play Store App requires a Google account. However, problems, server connections, or other issues may occasionally make it difficult to download apps from the Play Store. Hence, deactivating all Google accounts from your Android phone may assist you in resolving the ongoing app downloading issue..

Here’s a step-by-step process:

1. Navigate to Settings > Accounts and backup > Manage accounts.

13 Ways To Fix Play Store App Download Issues

2. Now select the Google account that you wish to remove first and then hit the Remove account button.

3. After the confirmation prompt appears, tap the Remove account option again.

13 Ways To Fix Play Store App Download Issues

Repeat the above steps for each Google account.

4. Once done, open the Play Store app and then sign in to your Google account.

Afterward, see if you can now download apps from the Play Store. If not, proceed to the next method.

7. Apps Updating in the Background

When you first set up your Android phone, hundreds of apps are updated in the background. Perhaps that’s the reason you’re unable to download apps from the Play Store. To confirm if that’s the issue you can open the Play Store and then tap on your Profile Picture in the top right corner. Then tap the My apps & games option and go to the Updating apps/Updates available page.

13 Ways To Fix Play Store App Download Issues

On the following screen, if you discover that apps are being updated, please wait for the updates to complete. Afterward, retry installing apps on your phone.

8. Remove Data Usage Restriction

We almost forgot about this setting. Is there any data usage limit set on your Android phone? Many cellular networks or broadband connections have a monthly data allowance, and we cap it to prevent additional charges. You can test this by following the below steps:

1. Open the Settings app on your Android phone and then navigate to Connections > Data usage.

2. On the following screen, tap Billing cycle and data warning and turn off the Set data limit toggle.

13 Ways To Fix Play Store App Download Issues

9. Update the Play Store App

The current version you are using may have some bugs that may be preventing apps from being downloaded from the Play Store. Therefore, we recommend updating the Play Store app. Here’s how to do it:

1. Launch the Play Store, tap your Profile Picture icon, and select the Settings option.

13 Ways To Fix Play Store App Download Issues

2. Next, tap on the About section to expand it and then hit the Update Play Store link. If the update is available, the newer version will be installed on your Android Phone.

10. Turn Off VPN

While a reliable VPN service can help maintain the privacy of your online activities, it may, in some cases, create issues with certain apps or web services, including banking, video streaming, or mobile apps. If you’re having trouble downloading apps from the Play Store, try turning off your VPN temporarily and then download the app. Once it’s installed, you can turn the VPN back on.

11. Check Your Phone Storage Space

Sometimes we forget that low phone storage can also prevent us from downloading apps from the Play Store. With the evolution of smartphone cameras and increasing game sizes, it’s not surprising to see your phone storage fill up quickly.

To confirm if this is the issue, please check your phone storage. If this turns out to be the case, we recommend uninstalling unnecessary apps or games from your phone. To do that, just navigate to Settings > Apps.

Then, tap on the Uninstall button and hit OK to confirm your decision.

12. Update Your Phone

There might be a bug in your Android version that’s preventing your phone from downloading apps from the Play Store. Usually, phone brands address such issues promptly and provide updates to fix them. You should check for updates, and if available, update your phone as soon as possible to resolve the app downloading issue.

13 Ways To Fix Play Store App Download Issues

13. Factory Reset Your Phone

If all the above solutions fail to fix the app download issue on your Play Store, the only option left for you is to reset your Android phone. This will help you restore your device to its factory settings, and resolve any persistent software issues that may be affecting the app downloads.

NOTE: Make sure to backup all your files before resetting your phone.

Here’s how to reset your Android phone:

1. Navigate to Settings > General management > Reset.

13 Ways To Fix Play Store App Download Issues

2. Next, tap on Factory data reset and hit the Reset button.

13 Ways To Fix Play Store App Download Issues

3. Enter the PIN when asked and then hit the Delete all button to begin resetting.



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